HotDoodle provides warnings to help ensure that complex blocks like the Product Catalog Block is configured and functioning as intended. Common warning and problems when testing the product catalog.
Result: Warning Received when "Proceed to Checkout" is clicked.
"WARNING: Users cannot place orders because in the product catalog block's configuration you have not specified a group which will receive the emails with the completed orders. We don't show the button to send orders if the order has nowhere to go."
Problem: PayPal is not linked to the HotDoodle website.
Solution: Link PayPal to the HotDoodle website with the PayPal Identity Token. See: PayPal Identity Token
Result: Warning Received when "Send Order" is clicked
"Warning: Phone must be supplied
You must click the checkbox titled:"
Problem: HotDoodle requires the Phone field and optionally the acknowledgement checkbox to be check marked before it will complete an order.
Solution: Type in all the required fields and check all acnowledgements before clicking "Send Order".
Result: Order Summary Email is not sent
Problem: Either the email address is not a member of the group that gets orders emailed, or the user settings have discarded or redirected emails to that address.
Solution: Check the user account to ensure that the user is a member of the group that gets orders emailed. Click on the "Advanced Fields" button for the user to check the email setting for "Group Communications". See: Add Users to Groups and See: Communication Options