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Email Frequently Asked Questions

Q: How do I set up email with my domain name?
A:

Your Site Options screen has a config emails link where you request email services. Your site must be on a price plan that allows email services.
  Read how to get to the Config Emails screen. 
  See step by step instructions for how to set up Email through HotDoodle.

 
Q: How Do I Read My Email Online?
A:

Your HotDoodle account has the login information for any hosted email accounts through HotDoodle.

See step by step of how to access hosted email online

 
Q: Why can I receive email but not send?
A:

You may be experiencing a port 25 block from your internet service provider (ISP).

Read how to diagnose a port 25 block and how to fix it

 
Q: How do I set up email forwarding?
A:

HotDoodle provides the information to forward your hosted email to a few different email programs like Outlook, Gmail, and more.

See step by step for forwarding hosted email

 
Q: Can I use HotDoodle email if the domain came from somewhere else?
A:

It does not matter if your domain was  registered by HotDoodle or transfered to HotDoodle, any domain can be used if it directs email traffic to the HotDoodle email servers.

Email traffic is directed per the domain's MX records. (Read about domain traffic direction.) If the domain uses HotDoodle nameservers the MX records are automatically configured. If the domain uses nameservers from somewhere else they will have to be set to direct email traffic to the HotDoodle email servers.

 


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